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Operations/Maintenance Manager

We are hiring an Operations/Maintenance Manager at River Ridge shopping center in Lynchburg, VA!


The Operations/Maintenance Manager will enhance property value by managing the maintenance department at the property. The Maintenance Supervisor has a good understanding of the maintenance department, operating systems of the property, construction practices, preventive maintenance and safety practices.


Job Responsibilities:


Management and Operations

  • Coordinate the operational aspects of the property in a manner which protects, maintains and improves the value of the owners asset.
  • Implement and monitor hazard control and team safety practices, ensure compliance with local codes and regulation and pass the compliance portion of the operations audit.
  • Implement preventive, ongoing and anticipated maintenance/repair programs.
  • Select contracted services by developing scopes of work, requesting bids, monitor performance per scopes of work and contractual agreements.
  • Manage multiple employees through effective communication, supervision, training and scheduling to ensure tasks are completed on time and within budget.
  • Develop multi-year capital project plans and manage the process to complete the capital projects.
  • Manage tenant construction by working with tenant coordinators, contractors and tenants.
  • Compliance with local codes and regulations.
  • Monitor performance of in-house and contracted services and take necessary action to assure in-house performance and contracted services (security, landscaping, janitorial, etc.) are performing up to our maximum standards.
  • Develop Plans of Action for Capital Projects and manage the process to complete these Capital Projects.
  • Purchase building and maintenance supplies, machinery and equipment.
  • Knowledge of computer programs (Excel, Word, Power Point).


Employee motivation and development

  • To manage the activities of all employees engaged in operating and maintaining the property.
  • Accurate budget preparation with emphasis on minimizing expenses by efficient use of manpower and materials.


Financial performance

  • Develop and  manage the operation expenses at budgeted levels
  • Manage capital projects in a timely, cost effective manner at budgeted levels
  • Assist the general manager with forecasting operational and capital expenses
  • Any and all other duties and tasks assigned.


Job Requirements:

  • Associate's degree, or some vocational/technical training required.
  • Bachelor's degree preferred.
  • Two to three (2-3) years in the property management industry.
  • Knowledge of building systems, HVAC, plumbing, electrical.
  • Must have the ability to communicate effectively, supervise, train, and direct three or more employees.
  • A minimum of three (3) years administrative/technical experience and knowledge of property physical systems.
  • Experience with shopping mall property management a plus.
  • Two to three years of supervisory experience with two or more employees and demonstrates good leadership qualities
  • Some knowledge of computers and peripherals


We are excited about River Ridge Mall's next phase of redevelopment. At its completion, projected in 2022, the revitalized west end will provide a contemporary, open-air #shopping, #restaurants and #entertainment hub for friendly and family outings. Read more about the redevelopment here:

Click here to apply!